Privacy Policy
Last Updated: January 9, 2026
Introduction
SHK Driving School (“we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website (https://shkdrivingschool.co.uk/) or engage with our driving instruction services.
By using our services or visiting our website, you agree to the collection and use of information in accordance with this policy.
Information We Collect
Personal Information
We may collect personal information that you voluntarily provide to us when you:
- Register for driving lessons
- Contact us through our website or contact form
- Communicate with us via phone, email, or WhatsApp
- Book or schedule driving lessons
This information may include:
- Full name
- Email address
- Phone number
- Home address
- Date of birth
- Driver’s license information (if applicable)
- Emergency contact details
- Payment and billing information
Automatically Collected Information
When you visit our website, we may automatically collect certain information about your device, including:
- IP address
- Browser type and version
- Operating system
- Pages visited and time spent on pages
- Referring website addresses
- Clickstream data
Cookies and Tracking Technologies
Our website may use cookies and similar tracking technologies to enhance your experience. You can control cookie preferences through your browser settings. For more information, please see our Cookie Policy.
How We Use Your Information
We use the collected information for the following purposes:
To Provide Services:
- Schedule and manage driving lessons
- Process payments and maintain billing records
- Communicate lesson details, reminders, and updates
- Provide driving instruction and track progress
To Improve Our Services:
- Analyze website usage and improve user experience
- Develop new services and features
- Conduct internal research and analytics
To Communicate:
- Respond to inquiries and customer support requests
- Send administrative information and updates
- Provide promotional materials (with your consent)
Legal and Safety Obligations:
- Comply with legal requirements and regulations
- Maintain records as required by driving instruction regulations
- Ensure road safety and proper instruction standards
- Protect against fraud and unauthorized activity
Legal Basis for Processing (UK GDPR)
We process your personal data under the following legal bases:
- Contract Performance: To fulfill our obligations in providing driving instruction services
- Legal Obligation: To comply with UK driving instruction regulations and licensing requirements
- Legitimate Interests: To improve our services, communicate with you, and maintain business operations
- Consent: Where you have provided explicit consent for specific processing activities
How We Share Your Information
We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:
Service Providers:
- Payment processors for handling transactions
- Scheduling and booking systems
- Communication platforms (WhatsApp, email services)
- Website hosting and maintenance providers
Legal Requirements:
- When required by law or in response to valid legal processes
- To comply with regulatory authorities and law enforcement
- To protect our rights, privacy, safety, or property
Business Transfers:
- In connection with any merger, sale of company assets, financing, or acquisition
All third-party service providers are contractually obligated to protect your information and use it only for the purposes we specify.
Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- Secure data storage systems
- Encrypted data transmission
- Access controls and authentication
- Regular security assessments
However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Data Retention
We retain your personal information for as long as necessary to:
- Provide our services to you
- Comply with legal obligations (including driving school record-keeping requirements)
- Resolve disputes and enforce our agreements
When information is no longer needed, we will securely delete or anonymize it in accordance with our data retention policy and applicable regulations.
Your Rights
Under UK data protection law (UK GDPR), you have the following rights:
Right to Access: Request a copy of the personal data we hold about you
Right to Rectification: Request correction of inaccurate or incomplete data
Right to Erasure: Request deletion of your personal data (subject to legal obligations)
Right to Restrict Processing: Request limitation on how we use your data
Right to Data Portability: Request transfer of your data to another organization
Right to Object: Object to processing based on legitimate interests
Right to Withdraw Consent: Withdraw consent for processing at any time (where consent is the legal basis)
To exercise any of these rights, please contact us using the details below. We will respond to your request within one month.
Children’s Privacy
Our services are not intended for individuals under the age of 17 (the minimum age for provisional driving licenses in the UK). We do not knowingly collect personal information from children. Students aged 17 should have parental or guardian consent before providing personal information.
Third-Party Links
Our website may contain links to third-party websites and services. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.
International Data Transfers
Your information is primarily stored and processed within the United Kingdom. If we transfer data outside the UK, we ensure appropriate safeguards are in place in accordance with UK data protection law.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by:
- Posting the updated policy on our website
- Updating the “Last Updated” date
- Sending you an email notification (for significant changes)
Your continued use of our services after changes are posted constitutes acceptance of the updated policy.
Contact Information
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
SHK Driving School
Address: Uxbridge Road, Feltham, United Kingdom
Phone: +447736529269
Email: [Your email address]
WhatsApp: +447736529269
Complaints
If you believe we have not handled your personal data properly, you have the right to lodge a complaint with the UK Information Commissioner’s Office (ICO):
Information Commissioner’s Office (ICO)
Website: https://ico.org.uk/
Telephone: 0303 123 1113
Your privacy matters to us. We are committed to protecting your personal information and being transparent about our data practices.